Shipping policy
PRE-ORDER POLICY
Pre-order items are not in stock and are ordered specifically for each customer.
Estimated shipping time is 6 weeks from the pre-order closing date. Shipping times are estimates and may vary due to supplier delays.
All pre-order items are FINAL SALE and cannot be canceled, returned, or refunded once an order is placed. (NOT guaranteed but mocknecks may be eligible for a size exchange after preorders get delivered. This solely depends on how many extra mocknecks we get delivered to us. Size exchanges MUST be exchanged for a different size of the same color/style you purchased during the preorder)
If a pre-order item becomes delayed, customers will be contacted. Shop TwentyNine will email updates as we have them! We promise to keep you in loop every step of the way.
By placing a pre-order, you agree to these terms.